Heringer intends to consolidate its leadership position in the market through: (1) the consistent and sustained expansion of its operations, primarily in the retail segment, (2) the continued development of new products that meet its clients’ needs and (3) vertical integration of its activities, allowing the company to strengthen its competitive advantages and maximize shareholder value. The key components of its strategy are to:
Consolidate its leadership position: Heringer believes that its management model, the strength of its brand name, its focus on high-quality products, a flexible commercial strategy capable of meeting the different needs of various agribusiness segments, and a low cost structure gives the company strong competitive advantages to consolidate its leadership position and to benefit from the growth potential in the Brazilian fertilizer market. In addition, the company is seeking new expansion opportunities, based on its successful history of penetrating new markets, such as in the Northeast, North and South of Brazil.
Create vertical integration along the phosphate production chain: To improve its strategic positioning in the fertilizer industry, the company opened in November, 2008 its first unit to produce sulphuric acid and SSP, an intermediate fertilizer essential for grain crops. Heringer believes that this initiative provide the company with: (1) considerable synergies, as the company will be able to produce both Intermediate Fertilizers and NPK formulas at the same production facility; (2) decrease its dependence on third- parties for raw materials and, as a result, increase its operating margins; and (3) improve its distribution logistics in states located in the central-western portion of Brazil.
Continue to focus on its retail operations to improve results: One of the pillars of Heringer’s strategy for the coming years is to increase its existing client base, which is currently with more than 48 thousand active customers. As the company expands its customer base, Heringer believes that will be able to minimize business risks and enhance its future profitability.
Increase the production and supply of Special Fertilizers, which have higher margins: In response to a trend in the agricultural industry towards a more balanced use of fertilizers, Heringer plans to significantly increase its portfolio of Special Fertilizers by investing in the development of new formulas, new products and a specialized technical team. Special Fertilizers have gross margins that generally exceed those of Basic Fertilizers and NPK Formulas. Special Fertilizers create value for its customers because they increase crop productivity when properly applied. The Company plans to gradually increase its sales of these products as a percentage of its total sales volume, which went from 12% in 2005 to 35% in 2014.
Maintain its high level of brand recognition: Heringer is recognized by its clients for: (1) its highquality products; (2) its ability to serve diverse agricultural regions in Brazil; (3) its just-in-time deliveries; and (4) its differentiated pre- and post-sales supports.
People management: Heringer’s management model seeks to embody the interaction between top management, teams, strategic, operational and administrative support activities, and working process management.
One of the people management cornerstones is team qualification management, through which the company has been mapping requirements and competencies, aiming to identify capacity building and training needs in order to effect improvements.
To ensure the management of this information, Heringer has adopted an IT tool which enables the company to visualize and manage the needs, training, development and evaluation of its employees.
Right from the start, the focus has been on valuing and encouraging the professional growth of those employees who show an interest in developing together with the company. With this in mind, priority is given to internal recruitment whenever possible.
Heringer’s model also favors information flow through the use of an integrated system and collaborative tools in order to disseminate information that is strategic to its operations, thereby streamlining processes and decision-making and permitting a large degree of autonomy for its employees.
In addition, the company has implemented and structured a quality management system, ensuring that people must have a deep knowledge of the processes with which they are involved, dominate working techniques, pursue improvements, identify their contribution to final results and understand the impact they have.
As a result of this process, Fertilizantes Heringer currently has five units with ISO 9001:2008 certification.